S-04Solutions
Visitor entry, to the right door.
Video intercoms at gates and vestibules, answered where your staff actually sit, tied to the lock they release and the camera that sees the visitor.
SHT-02In scope
What is in scope, line by line.
The lines below become lines in your written scope, with exclusions listed just as clearly.
- IC-01Entry stationsAt the gate, the vestibule or the loading door, at a height people can use.
- IC-02Answering stationsAt the front office, the guard booth or wherever the call should land.
- IC-03Door releaseEach station tied to the lock it controls, and only that lock.
- IC-04Camera linkThe visitor seen from the intercom and from a camera that records the entry.
- IC-05Call routingWho answers during the day, after hours and when the office is empty.
- IC-06TrainingFront office staff trained on the visitor procedure, not just the buttons.
SHT-03On paper
What lands on your desk.
| Station schedule | Every entry and answering station, with location and model |
|---|---|
| Call routing table | Who answers each station, by time of day |
| Release map | Which station releases which door |
| Visitor path | The route a visitor takes, drawn from gate to front desk |
SHT-04How it connects
Start from the visitor path.
In a school, the visitor path decides the design: the gate, the vestibule, the office window, the second door. We draw that path first, then place the intercom where staff can see who is there before they release anything.
“I look for somebody who has experience in the educational world and K-12 at that.”
Industry voices quoted from published interviews. They describe what buyers ask of integrators; they are not reviews of Smartech.
SHT-05Questions
Asked before the first call.
Can staff answer from a mobile device?
Depending on the platform and your IT policy, yes. The scope names the platform and the devices that will answer.
Can the intercom work with our existing access control?
We check compatibility during the survey and say in writing what integrates and what needs a relay or a replacement.
SHT-06Related